Question 1

Q: How Does Your Factory Do Regarding Quality Control?

Accepted Answer

A: Quality is a priority. We understand the importance of maintenance service placing on quality. We conform with ISO standards strictly and have professional Q/C staff, precision testing instruments, and an internal inspection system, the quality control is implemented in every process from material receiving to product packaging to ensure our HIWIN HGH25CAZ0C Block quality.

Question 2

Q: Can You Offer A Certificate Of Origin To Me?

Accepted Answer

A: The delivery can be arranged within 3-6 working days, for bulk orders is 5-15 days. We can guarantee direct delivery, and timely delivery and ensure the primary source. If special HIWIN HGH25CAZ0C Block are not in stock, we still might be able to help you, we can allocate cargo from the agents of original countries such as Sweden, Germany, the USA., and Japan. Our warehouse and cooperated partners are located in Malaysia, Singapore, Mainland China, Hong Kong China, etc,

Question 3

Q: What's Your After-sales Service And Warranty?

Accepted Answer

A: We promise to bear the following responsibility when a defective product is found: 1. 12 months warranty from the first day of receiving goods; 2. Replacements would be sent with goods of your next order; 3. Refund for defective products if customers require them.

Question 4

Q: How Long Is The Lead Time From Your Warehouse?

Accepted Answer

A: The delivery can be arranged within 3-6 working days, for bulk orders is 5-15 days. We can guarantee direct delivery, and timely delivery and ensure the primary source. If special heavy load ball type linear guideways are not in stock, we still might be able to help you, we can allocate cargo from the agents of original countries such as Sweden, Germany, the USA., and Japan. Our warehouse and cooperated partners are located in Malaysia, Singapore, Mainland China, Hong Kong China, etc,

Question 5

Q: How To Place Orders?

Accepted Answer

A: 1. Email or WhatsApp us the model, brand and quantity, consignee information, shipping way, and payment terms; 2. Proforma Invoice made and sent to you; 3. Complete Payment after confirmed the PI; 4. Confirm Payment and arrange the delivery.

Question 6

Q: Do You Accept ODM & OEM Orders?

Accepted Answer

A: Yes, we are able to customize heavy load ball type linear guideway in different styles, and sizes in different brands. The production line has an annual output of 5 million sets of bearings, including manufacturing and testing machinery.

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