Our service
Dedicated to providing comprehensive, customer-centric solutions, Sun Rise Group ensure seamless collaboration from inquiry to after-sales support with its 12 years experience.
01
Pre-sales Service
1.We guide clients in choosing products that are suitable for their markets and provide specifications of products, certificates, and tailored solutions to meet specific business needs.
2.We offer prompt quotation with transparent prices and flexible terms. We provide proposals customized to meet clients' budgets and timelines.
2.We offer prompt quotation with transparent prices and flexible terms. We provide proposals customized to meet clients' budgets and timelines.
02
During-sales Service
1. Once an order is confirmed, we'll update the producing process everyday and inform our clients with pics or video shots.
2. Payment ways including Wechat, alipay, T/T, L/C, etc. are accepted to make payments convenient for clients. Customized payment terms can be negotiated.
3. Flexible shipping options are offered to reduce costs and transportation times.
03
After-sales Services
1.We provide a 2 year warranty for all our products.
2.We actively seek client feedback to enhance our services. Communicate with clients to ensure that our solutions consistently meet the expectations.
3.Based on win-win strategy, we offer helps that needed beyond transactions as long as the clients hope us to.
2.We actively seek client feedback to enhance our services. Communicate with clients to ensure that our solutions consistently meet the expectations.
3.Based on win-win strategy, we offer helps that needed beyond transactions as long as the clients hope us to.
